Terms and conditions

General terms and conditions when booking admission tickets and other products on the Internet.

These general conditions apply between the seller, as a provider and the person himself or through others making a booking on the provider's website. Or through the seller`s associated online partners. The terms and conditions applies for admission tickets, activities, and purchase of other products and services. Or a combination thereof.

Responsible seller:

Pilgrim Monument and Provincetown Museum
XX - Pilgrim Monument and Provincetown Museum
Address: 1 High Pole Hill Road
Provincetown, MA 02657, USA

Email: info@pilgrim-monument.org

Phone: +1 (508) 487-1310

1. Subscriber responsibility
Before making a final order the subscriber shall read and familiarize themselves with important information about the product .The subscriber is responsible for ensuring that the purchase is in accordance with their own wishes. The subscriber is also responsible for ensuring that information on the confirmation (only sent as e-mail) is in accordance with the order.

You can also register and login as user via social login (Facebook and Google). When you register using Facebook or Google you will be able to use your account with your credentials.
You can always change your personal information by login on to "My page"

2. Admission ticket
When buying an admission ticket online you can buy this with or without a data medium, eg. Keycard. If you buy a lift card with an existing keycard, it is charged at the first pass in the lift's turnstile If you have purchased a new keycard online this can be picked up at the destination.

Your ticket can be downloaded to your smartphone (for offline use) and use to access the turnstile directly

Please go to the front desk for any ticketing assistance you may require.

3. Implementation of your order
After correctly having executed the online payment you will receive a receipt by e-mail. The receipt will contain all the details of your purchase and can also be brought with you to the venue.

The order is not completed and not valid in the following cases:
- Subscriber has not received mail with return receipt with a confirmation /reference number.
- If the online payment is canceled for various reasons and payment fails.
- The payment is not accurate or complete so that the amount is not deducted from the account.
- Thus the provisional reservation will be cancelled after a short time and the trade is invalid.

If you have any questions please contact us at Email: info@pilgrim-monument.org

4. Payment
We use a payment solution provided by Stripe.  Our site complies with all PCI and utilizes HTTPS.  No third party will not have access to your personal information or credit card number. Stripe uses Secure Socket Layer (SSL) when transferring personal information. SSL creates a secure (encrypted) connection between your computer and Stripe. In this way information is transmitted safely without unauthorized access .

5. Right of withdrawal
When purchasing tickets on the internet there is no right to cancel or refund.  This also applies to packages and promotions that contain fixed dates and to an admission ticket on a specific date attached to an event. In case of illness or injury, or if you feel the charges on your receipt are not correct, please contact us.

6. Change in taxes
If taxes and fees are changed, thus leading to an increase in costs for providers after the order is completed and paid, then price may be increased correspondingly to the order. Notice of such price changes will go out immediately.